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What Are Your Payment Methods?
How long will it take for my order to arrive?
How may I contact you?
Do you have a return policy?
What happens if my order arrives damaged?
Where Do You Ship?
Do you combine Shipping?
Do you sell on other Online Venues?


What Are Your Payment Methods?
What Are Your Payment Methods? We Prefer PayPal, but offer these other options for your convenience:Money Orders,Cashier's Checks,Personal Checks and (concealed cash) not advised & at your own risk. NOTE: If personal checks are sent shipping will not be till after the check has clears

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How long will it take for my order to arrive?
How long will it take for my order to arrive? I ship as soon as payment is recv'd unless it is a Holiday. I will hold Personal Checks for 10 days so it can clear so shipping will take a little longer..

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How may I contact you?
How may I contact you? Please email us with any questions,concerns or comments at Tsurfer@hughes.net

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Do you have a return policy?
Do you have a return policy? All sales are to be considered final, however we can & do make mistakes,if we have described an item & the description is misleading or Exaggerated,we will return item cost in same way it was recv'd. & only for items over $10.00. Items must be returned within (7) days in same condition as they were shipped in our packaging & returned at buyer's Expense. We DO NOT refund Shipping/Hndlg.cost. No EXceptions. Unforunately due to hygiene issues this can not be extended to earring

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What happens if my order arrives damaged?
What happens if my order arrives damaged? If an item arrives damaged through no fault of ours & you haven't purchased Ins.there really isn't much we can do, as we usually ,EXcept in rare cases,only have one of the item. If you have purchased Ins. & we Expect it on all breakable items over $20.00. You will then need to take contents & orginal packaging & fill out a refund authorization,which you or the PO will then send a copy to us & we will fill out our part & return for you to receive your refund.

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Where Do You Ship?
Where Do You Ship? We ship to United States and Canada only at this time.

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Do you combine Shipping?
Do you combine Shipping? We gladly combine shipping if items are purchased at same time & we are made aware. If you wait until we send an invoice,Everything should be combined & there should be no problems. If you pay for everything at the same time I will refund the extra shipping cost back to your paypal.

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Do you sell on other Online Venues?
Do you sell on other Online Venues? Yes, I have sold on eBay since 2000 under seller id "Tsurfer1" with almost 100% feedback and list auctions there weekly. I also,sell on Tsurfer.etsy.com

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Last Updated: 10 May 2014 14:25:54 PDT home  |  about  |  terms  |  contact
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